Operator Terms of Service
Breezy Clubs OS Ltd (trading as Breezy Tech) · breezyclub.tech Effective date: 18 August 2026 · Version: 2.0 Governing law: England and Wales
Read This First
These Terms of Service ("Terms") are a legally binding agreement between Breezy Clubs OS Ltd (trading as Breezy Tech) (Company No. 17339734, registered office 35 Grafton Way, London, W1T 5DB) ("we", "us") and you, the camp operator ("Operator", "you"). By creating an account, starting a trial, or accepting these Terms electronically, you agree to be bound by them, together with the Data Processing Addendum (Schedule 1), which is incorporated by reference.
Your electronic acceptance — recorded with timestamp, IP address, user identity, and document version — constitutes a binding signature under the Electronic Communications Act 2000.
1. Definitions
- "Platform" — the camp management SaaS at breezyclub.tech, including all features, APIs, and integrations.
- "Operator Data" — all data uploaded, entered, or generated by you or your users on the Platform, including parent, children's, and staff data.
- "Parents" — parents, guardians, or carers booking camps for children via the Platform.
- "Subscription Fee" — the recurring fee for Platform access per your selected plan.
- "Platform Fee" — the percentage fee applied to booking transactions processed via Stripe Connect, per the Pricing Schedule.
- "Stripe Connect" — payment processing provided by Stripe, through which parent payments are directed to your connected Stripe account.
- "DPA" — the Data Processing Addendum at Schedule 1.
2. The Platform and Our Role
2.1 What we provide. A multi-tenant SaaS platform for managing bookings, registers, staff, payments, and parent communications. We provide software only — we do not operate, supervise, or participate in the delivery of any camp activity.
2.2 Payments. Parent payments are processed via Stripe Connect directly to your connected Stripe account. We are not a payment institution, we never hold parent funds, and we are not party to the payment. Our Platform Fee is collected by Stripe as an application fee on each transaction. We operate within the commercial agent exemption to the Payment Services Regulations 2017; Stripe is the regulated entity.
2.3 The parent contract is yours. The contract for camp services is between you and each parent. We are not party to it and accept no liability for the quality, safety, legality, or delivery of any camp activity.
2.4 Availability. Target uptime 99.5% monthly, excluding scheduled maintenance (notified in advance). We do not guarantee uninterrupted availability.
3. Account and Eligibility
3.1 You must be 18+, authorised to bind your organisation, operating a legitimate children's activity business in the UK (or a territory we approve in writing), and compliant with applicable law including Ofsted/Childcare Register requirements where applicable.
3.2 Account information must be accurate and kept current. False information is grounds for immediate termination.
3.3 Credentials must not be shared; each user has their own account. Notify support@breezyclub.tech immediately of any suspected unauthorised access.
3.4 Approval gate. New Operator accounts undergo verification before accepting live bookings: business verification, electronic acceptance of these Terms and the DPA, and evidence of relevant registrations where applicable. We may decline any application at our discretion.
4. Free Trial
14-day free trial: no Subscription Fee; Platform Fees apply to live bookings during the trial; cancel any time without charge. On expiry the account transitions to your selected paid plan; a reminder is sent 3 days before. One trial per legal entity — multiple accounts created to extend trials will be suspended.
5. Fees and Payment
5.1 Plans and pricing. The current plans are:
| Plan | Monthly fee | Transaction fee | Card processing fees |
|---|---|---|---|
| Starter | £0 | 5% of gross booking value | Included in the 5% (inclusive of standard UK card processing) |
| Growth | £99/month | 2.25% of gross booking value | Payable by you directly to Stripe under your connected account agreement, itemised separately |
| Flagship | £249/month | 1.25% of gross booking value | Payable by you directly to Stripe under your connected account agreement, itemised separately |
"Gross booking value" means the full amount paid by the parent for a booking, before any deductions. On Growth and Flagship, Stripe's processing fees are passed through at cost — we add no markup to them. Current pricing is also published at breezyclub.tech/pricing.
5.2 Billing. Subscription Fees are charged monthly in advance, year-round, in GBP, exclusive of VAT (VAT added where applicable), via Stripe Billing on your organisation's payment method. Subscription Fees are non-refundable except as required by law or expressly stated. Pricing changes require 60 days' written notice; you may terminate within the notice period if you do not accept.
5.3 Transaction Fee. Applied to the gross booking value of each transaction, collected automatically as an application fee on the charge to your connected Stripe account, and itemised in your Stripe dashboard and platform statements. It may not be passed to parents as a separate line-item charge without our prior written consent. Where a booking is cancelled and value is refunded or credited under the applicable cancellation policy, the Transaction Fee is adjusted pro-rata to follow the amount refunded or credited.
5.4 Failed subscription payments. Two retries over 7 days; continued failure may result in suspension of paid-tier features and new bookings until settled. We will never withhold your access to existing booking data, registers, or children's information during a payment dispute — operational and safeguarding data access is not conditional on commercial matters.
5.5 Fee circumvention. Processing payments outside the Platform for bookings originated through the Platform is a material breach.
5.6 Founding Operator Offer. The first 10 external organisations onboarded to the Platform (as determined by us; excluding related entities) are eligible for the Founding Operator Offer: Growth plan features with the monthly Subscription Fee waived for 12 months from the organisation's go-live date. Transaction fees are unaffected (Growth rates apply). The offer converts automatically to standard Growth billing at the start of month 13, with advance notice by email at months 11 and 12. The offer is non-transferable, limited to one per organisation, and may be withdrawn by us for organisations that have not yet accepted it. Acceptance of the offer is recorded in the same manner as acceptance of these Terms.
6. Payment Processing via Stripe Connect
6.1 You must connect a Stripe account and accept Stripe's Connected Account Agreement. We never hold your banking credentials.
6.2 You are solely responsible for: your Stripe account's compliance; accuracy of your fees, cancellation terms, and refund policies as presented to parents; issuing refunds required by your policies or consumer law; and chargebacks or disputes raised by parents.
6.3 Credits and cancellation. The Platform default cancellation policy is: 14+ days before camp — 100% credit; 2–14 days — 50% credit; under 48 hours — no refund or credit. You may configure your own policy within Platform parameters, and it must be displayed to parents before booking confirmation. Credits: 12-month expiry, redeemable only against your camps, non-transferable, never redeemable for cash.
7. Your Obligations
7.1 Legal compliance. You are solely responsible for compliance with all law applicable to your operations, including: Childcare Act 2006 and Ofsted requirements; Safeguarding Vulnerable Groups Act 2006; UK GDPR and DPA 2018; Health and Safety at Work etc. Act 1974; Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.
7.2 Accuracy. All camp information you publish (dates, venues, prices, age ranges, ratios, activities) must be accurate and not misleading.
7.3 Acceptable use. You must not: use the Platform for undisclosed activities; store unrelated data; circumvent fees; attempt to access another organisation's data; reverse engineer or copy the Platform; or use it unlawfully.
7.4 Your users. You are responsible for all staff and admin users under your account, including DBS verification before granting child-data access.
8. Safeguarding — Conditions of Use
You warrant on an ongoing basis that:
- You maintain a current written Safeguarding Policy and a named Designated Safeguarding Lead
- All staff with unsupervised access to children hold current Enhanced DBS certificates
- You maintain legally required staff:child ratios
- You report safeguarding concerns through statutory channels (LADO, local authority, police) regardless of any Platform process
- You will not grant staff access to registers or medical data before verifying their DBS status in the Platform
The Platform provides technical enforcement tools (DBS gating, access controls, audit logs). These support — and do not transfer to us — your safeguarding responsibilities. We are not your Designated Safeguarding Lead.
Breach of this Section 8 entitles us to suspend or terminate immediately without liability.
9. Intellectual Property
9.1 All IP in the Platform belongs exclusively to Breezy Clubs OS Ltd (trading as Breezy Tech). You receive a limited, non-exclusive, non-transferable, revocable licence to use the Platform for your internal camp operations during your subscription.
9.2 You retain ownership of Operator Data. You grant us a limited licence to process it solely to provide the Platform. We will not use Operator Data for any other purpose — including AI model training — without your explicit written consent.
9.3 Feedback you provide may be used by us perpetually and royalty-free.
10. Data Protection
The DPA (Schedule 1) governs all processing of personal data. In summary: you are the Data Controller for your parents', children's, and staff data; we are your Data Processor acting on documented instructions; you are responsible for meeting all data protection obligations applicable to your organisation, including publishing your own privacy policy, before going live; you are responsible for the lawful basis of all data you enter into the Platform.
11. Confidentiality
Each party will keep the other's confidential information strictly confidential, disclosed only as required by law, for the term plus 3 years.
12. Liability
12.1 Cap. Our total aggregate liability under these Terms shall not exceed the Subscription Fees paid by you in the 12 months preceding the claim.
12.2 Exclusions. We are not liable for: loss of profits, revenue, business, or opportunity; indirect or consequential loss; loss arising from your breach of safeguarding, data protection, or regulatory obligations; or claims by parents or third parties arising from your camp operations. Data loss liability is limited to restoration from our most recent backup.
12.3 Non-excludable. Nothing limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot lawfully be limited.
12.4 Your indemnity. You will indemnify us against claims, losses, and costs (including legal fees) arising from your breach of these Terms, your camp operations, your non-compliance with law, or your breach of data protection obligations.
13. Term, Suspension, Termination
13.1 Your termination. Cancel any time from account settings, effective at the end of the current billing period. No pro-rata refunds except as required by law.
13.2 Our termination. We may suspend or terminate immediately if: you materially breach these Terms and fail to remedy within 7 days of notice (where remediable); payment is 14+ days overdue; you become insolvent; or we reasonably believe you present a risk of harm to parents, children, or staff, or are acting fraudulently or unlawfully.
13.3 Consequences. On termination: 30-day window to export your Operator Data via Platform tools; deletion thereafter per the DPA and retention schedule; statutory-retention data retained as required by law; outstanding fees remain payable.
14. General
14.1 Governing law and exclusive jurisdiction: England and Wales. 14.2 These Terms + DPA + Pricing Schedule + Privacy Policy = entire agreement. 14.3 Amendments on 30 days' email notice; continued use is acceptance; termination available before material changes take effect. 14.4 Force majeure: neither party liable for failure caused by events beyond reasonable control. 14.5 No waiver by non-enforcement; severability applies. 14.6 You may not assign without our written consent; we may assign to a successor in business. 14.7 Contact: legal@breezyclub.tech.
Breezy Clubs OS Ltd (trading as Breezy Tech) · Company No. 17339734 · 35 Grafton Way, London, W1T 5DB Version 2.0 · Effective 18 August 2026 · Schedule 1 (Data Processing Addendum) is a separate document incorporated by reference.